A hotel reservation system is an online platform that allows hotels to manage bookings all in one place and enables guests to secure hotel reservations easier. It can also be known as a central reservation system.
Hotel reservation systems work best when they connect with other key software such as a channel manager and a booking engine. This real-time integration ensures the hotel’s rates and availability are always up-to-date and that valuable direct reservations can be accepted. It also means the hotelier can access insightful performance data to help with decision making.
A hotel reservation system helps hoteliers get more bookings through their most profitable channels.